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  We value your suggestions; if you have any queries, complaints or feedback you can:

 
 

Call our 24 Hours, 7 days a week
UBL Contact Center: 111-825-888 (UAN)
For people in Azad Jammu Kashmir: (021) 32446949


You can forward your complaints/feedback to
Syed Hassan Mubasher
Customer Services
2nd Floor, UBL Warehouse Building,
Plot # 1 & 2 “C” Group,
Mai Kolachi Road, Karachi – Pakistan
Or Fill out the Online Complaint Registration Form

Fax us at
Customer Services: (021) 99201632

Email us at

 
 

Customer Services  
     
  Credit Card Dispute Resolution  
  For any dispute in credit card transaction, please download the
UBL Dispute Resolution Form and send the duly filled form at:

 
  Customer Services
2nd Floor, UBL Warehouse Building,
Plot # 1 & 2 “C” Group,
Mai Kolachi Road, Karachi – Pakistan
Fax number: 92-21-99201632

 
  Dispute form should be signed by the cardholder and the sign should be the same as on the back of the cardholder's card  
     
     
     
     
     
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