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| What is UBL Wiz
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| UBL Wiz
is a Prepaid VISA Debit Card. It is an internationally accepted VISA Debit Card that allows spending online and at shopping outlets in addition to cash withdrawals at ATMs. |
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| What can I do with my UBL Wiz
Prepaid VISA Debit Card? |
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Withdraw Cash at ATMs locally & internationally |
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Shop at all outlets that accept VISA locally & Internationally |
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Shop online |
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| Where can I buy my UBL Wiz
Prepaid VISA Debit Card? |
| The UBL Wiz
Prepaid VISA Debit Card can be bought at our designated online branches. |
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| What are the benefits of UBL Wiz
Prepaid VISA Debit Card? |
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Instant issuance. |
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No need to carry cash. |
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Safe & Secure. |
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Facility to reload. |
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24x7 access to Contact Centre Services at 0800-11-825 |
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| How does my UBL Wiz
Prepaid VISA Debit Card work? |
UBL Wiz
is a Prepaid VISA Debit Card. Spending is limited to the amount of money you have chosen to load on the card. Each time you use your card to shop or withdraw money from an ATM, the amount is automatically deducted from your card balance. Because it carries the VISA logo, you can use it anywhere VISA debit cards are accepted - in stores or online, in Pakistan and abroad |
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| What is the difference among UBL Wiz
Ladies, UBL Wiz
Teen and UBL Wiz
Travelers cards? |
Each card type offers different limits on card loading and daily usage. Each card type also has distinct merchant offerings according to the needs of each segment. |
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| How will I know where I can use my UBL Wiz
Prepaid
VISA Debit Card? |
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All UBL ATMs. |
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All 1 Link and MNET ATMs. |
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ATMs bearing VISA / VISA Plus signs. |
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All merchants displaying the VISA logo in Pakistan and abroad |
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All merchants displaying the ORIX logo |
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For shopping online |
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| How do I shop using my UBL Wiz
Prepaid VISA
Debit Card? |
| You can use your UBL Wiz
card anywhere VISA cards are accepted. Make sure that you know your card balance before you shop — the merchant or service provider may not be able to retrieve this information for you.
When you’re ready to pay for your purchases, give the cashier your card to swipe at the POS terminal. Check the amount printed on the receipt to see if it is correct. You will be asked to either sign the receipt or enter your PIN.
The purchase amount will automatically be deducted from the card balance. |
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| How long is my Card valid for? |
| The validity period of the card is 3 years from the date of issue. |
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| What do I do when my card balance has been depleted? |
You can visit any of UBL’s designated online branches that issue UBL Wiz
Prepaid VISA Debit Cards and get your card re-loaded. (If you wish to get a new card design within the same category you will need to cancel your previous card).. |
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| Can I get a supplementary card? |
| There is no supplementary card for UBL Wiz
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| How do I know the balance on my UBL Wiz
Prepaid VISA
Debit Card? |
You can check the balance on your card free of cost by visiting your nearest ATM and conducting a balance enquiry transaction. |
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| How long can I use my UBL Wiz
Prepaid VISA Debit Card? |
| You can make purchases using your UBL Wiz
until the expiration date shown on the card (which is 3 years after the issuance), or until the value of the card has been depleted. Once your balance on your card has been depleted, you can add more money to your card at any of UBL online branch that issues UBL Wiz
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| What do I need to do to get a UBL Wiz
Prepaid VISA
Debit Card? |
All you need to do is fill out a simple form at the branch and give it to the teller along with a photocopy of your CNIC. The teller will verify it with your original CNIC and issue you a card.
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| How can I Load / Re-load my card? |
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Cash over the counter at designated online branches |
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UBL online branch’s cheque |
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Pay order made out to United Bank Limited |
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| What denominations are available for UBL Wiz
Prepaid
VISA Debit Card? |
| You can load any amount up to reloading the defined limit of the card type (Ladies/ Teen/ Travelers) you choose. Loading can be done in multiples of Rs. 500/-. |
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| How many cards can I buy? |
| At one time you can buy a maximum of 3 cards on your CNIC - one of each card types i.e. UBL Wiz
Ladies, UBL Wiz
Teen and UBL Wiz
Travelers. |
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| Can I get a statement of account for UBL Wiz
? |
| Yes, you can get a half yearly statement of account. Apart from this, you may also subscribe to our free of cost UBL e-statement facility which offers e-statement at various frequencies (Daily, Monthly, Weekly & Quarterly) at your registered email address. |
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| Who should I contact if I encounter any problems abroad? |
| You can seek emergency assistance by lodging a lost/stolen card report or obtaining emergency cash from
VISA Emergency Assistance Centres. |
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